ensuring robustness with disaster recovery plans
With a large percentage of workers working remotely, many organizations have shifted to technology for customer engagement, security and enhanced operations. However, implementing tech for dynamic business management requires more than simply purchasing or adopting new tools. The most important thing is to make them an integral element of the company’s overall business plan.
The best method to create and implement a successful technology strategy is to include a variety of departments and individuals. It also depends on the goals you want to accomplish. For instance, a central team might use Microsoft Dynamics to consolidate its ERP program and CRM platform into an all-in-one system. This suite of Software-as-a-Service programs enables businesses to better serve customers, automate processes and increase productivity.
All stakeholders must be on the same page for a successful implementation of technology. This includes top management as well as users who will ultimately benefit from. Marketing and promoting innovation to all of these groups is difficult because they have different perspectives and needs. A good implementation manager can recognize these differences and plans for each group in advance.
To overcome the resistance of opinions leaders, managers should place the innovation in the hands of those who can be credible role models (not extremely skilled or inadequately trained). The people who are hesitant to accept the innovation can see how quickly it adapts and then begin to believe in its potential. Another option is to convince the top management team to take a simple symbolic action to show their enthusiasm for the innovation. It could be as easy as a memo or speech, but it sends a strong signal that the company is serious about supporting the innovation.